Refund and Return Policy
Thank you for choosing Malmina's Traditional Wear. This Refund and Return Policy outlines our procedures for returns and refunds to ensure your satisfaction with our traditional wear products.
Returns
Returns are accepted within 7 days from the date of purchase.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Exchanges
We only replace items if they are defective or damaged.
To exchange an item for the same product, please contact us at [insert email/phone] for further instructions.
Non-Returnable Items
Custom orders and items marked as final sale are not eligible for returns.
Shipping Costs
Shipping costs are non-refundable.
In the event of a refund, the cost of return shipping will be deducted from your refund.
How to Initiate a Return
To initiate a return, please contact us at admin@malminastudio.com with your order number and details about the item you wish to return.
We will provide you with instructions on the return process, including the return address.
Damaged or Defective Items
If you receive a damaged or defective item, please notify us immediately with photos and unpacking of the product. We will evaluate and guide you on the next steps.
Late or Missing Refunds
If you have not received your refund within the expected timeframe, please first check your bank account.
If the issue continues, contact your credit card company or bank, as it may take some time for the refund to reflect.
Contact Us
For any questions regarding our Refund and Return Policy, please reach out to us at [insert email/phone].
By purchasing from Malmina's Traditional Wear, you agree to the terms of this Refund and Return Policy. We value your trust and aim to provide quality service.
Thank you for choosing Malmina's Traditional Wear.
Note :On purchasing preloved items, detailed video will be shared before dispatching of parcel.
You're also advised to record video while unpacking of the parcel.